Frequently Asked Questions

Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.

Products

Below are some common questions about our products

Why choose platinum-cured silicone over TPE for sex toys?

Easy Maintenance and Cleaning:

Platinum-cured Silicone is non-porous, so unlike cheaper TPE (Thermoplastic Elastomer), it will not harbour bacteria or mold. This makes silicone sex toys infinitely more hygienic and easier to clean. 

It is phthalate free, hypoallergenic and odourless; it does not degrade or develop a foul smell like TPE materials.

Simply wash with soap and water, without the need for regular, meticulous powdering as required by TPE to prevent it from becoming tacky or sticky.

Skin-Like Texture:

The texture of silicone closely mimics the feel of human skin, offering a more realistic experience.

Temperature Sensitivity:

Silicone has a unique ability to adapt to body temperature. This feature enhances the user experience, providing a more natural and comfortable feel. 

Product life span:

Platinum cured Silicone will last indefinitely if cared for properly. TPE typically wears out after one to two years.

Orders & Payment

Below are some of are common questions about orders

Is payment dicreet?

Yes. Payments appear on your credit card statement as KC Ltd.

Shipping & Returns

Below are some common questions about shipping, returns, and exchanges

Is shipping discreet?

Yes. All orders are shipped in fully discreet, unbranded packaging. Return address is detailed in the name of KC Ltd.

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